Complaints about Timeshare with EL CID RESORTS
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Legal Name
El Cid Vacation Club S.A. de C.V. Location Mazatlan, Cancun, Cozumel. Collection Agencies Resort Communications, Inc (RECO), San Diego CA; Textron Financial Corporation. Rental Companies Phoenix Vacation Property Management, Platinum Exchange Services Corp. Representatives Rui Veloso, Jesus Osuna, Benjamin Goon, Enrique Huerta, Luis Felipe Rodriguez, Olivia Avila Rojas. |
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Common Complaints:
1. Sellers offer customers false promises of discounts on airfares, cruises, car rentals, etc.
2. Sellers claim that the points have more value than they really have for exchange purposes.
3. Customers are sent the complete contract on a CD to their address. They do not receive a full copy to review and decide whether or not to cancel within the five-day rescission period allowed by Mexican law.
4. Sellers offer to resell the old timeshare or surrender it in exchange, so the customer is only responsible for maintenance fees for the new timeshare. This never happens.
Contact Information for El Cid Resorts:
- **El Cid Resorts Mazatlán**
- Toll-Free: 01 800 716 98 00
- Direct: 011-52-(669)-913-3333.
- **Hotel Marina El Cid Spa & Beach Resort**
- Quintana Roo
- Toll-Free: 01 800 003 62 92
- Direct: 011 52 (998) 872 8999
- **El Cid la Ceiba Hotel de Playa**
- Toll-Free: 01 800 670 32 77
- Direct: 011-52 (987) 872 08 44
For more information about a timeshare at El Cid Resorts and how to cancel it, send a WhatsApp to +1 914 2408 843, fill out the form in the contact section, or call us at +1 914 2408 843.
1. Sellers offer customers false promises of discounts on airfares, cruises, car rentals, etc.
2. Sellers claim that the points have more value than they really have for exchange purposes.
3. Customers are sent the complete contract on a CD to their address. They do not receive a full copy to review and decide whether or not to cancel within the five-day rescission period allowed by Mexican law.
4. Sellers offer to resell the old timeshare or surrender it in exchange, so the customer is only responsible for maintenance fees for the new timeshare. This never happens.
Contact Information for El Cid Resorts:
- **El Cid Resorts Mazatlán**
- Toll-Free: 01 800 716 98 00
- Direct: 011-52-(669)-913-3333.
- **Hotel Marina El Cid Spa & Beach Resort**
- Quintana Roo
- Toll-Free: 01 800 003 62 92
- Direct: 011 52 (998) 872 8999
- **El Cid la Ceiba Hotel de Playa**
- Toll-Free: 01 800 670 32 77
- Direct: 011-52 (987) 872 08 44
For more information about a timeshare at El Cid Resorts and how to cancel it, send a WhatsApp to +1 914 2408 843, fill out the form in the contact section, or call us at +1 914 2408 843.
